Terms & Conditions

Terms & Conditions

Adobe® Creative Suite® 4 Design Premium Retail / Box Edition Promotion

  • This Adobe® Creative Suite® 4 Design Premium Retail / Box Edition Promotion ("Promotion") is sponsored by
    • Adobe Systems Pty Ltd ABN 72 054 247 835 located at
      Tower B, Level 13, 821 Pacific Highway, Chatswood NSW Australia 2067. ABN 72 054 247 835;
    • Adobe Systems Pte Ltd located at
      8 Temasek Boulevard, #06-02 Suntec Tower Three, Singapore 038988;
    • Adobe Systems Hong Kong Ltd located at
      Suite 4102, 41/F The Lee Gardens 33 Hysan Avenue, Causeway Bay, Hong Kong; and
    • Adobe Systems India Private Ltd located at
      I-1A, Sector 25A Noida, U.P. 201301, India. (collectively referred to herein as "Promoter")
  • Information on how to participate in the Promotion forms part of these Terms and Conditions. Taking part in this Promotion constitutes Participant's full and unconditional agreement to and acceptance of these Terms and Conditions. Offer not valid in conjunction with any other offer.
  • This Promotion is open to all legal residents of Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Australia, New Zealand, Hong Kong and India (“Participant(s)”). Participants must be age 18 or older as of the date of submission to be eligible. Employees, independent contractors, officers and directors of Promoter, its affiliates, subsidiaries, advertising, promotion, and fulfillment agencies and legal advisors, and the immediate family members and persons living in the same household of such persons, are not eligible to participate in the Promotion. All local laws and regulations apply.
  • The Promotion commences at the local time of participating countries, 12.00 am, 1 September 2009 and concludes at close of business on 11.59 pm, 15 February 2010 ("Promotion Period"). All claims must be registered online or postmarked before 11.59 pm, 5 March 2010 ("End Date"). Claims received after the End Date will be ineligible to receive the Promotion. The Promoter’s decision is final on all matters relating to this Promotion and no correspondence will be entered into.
  • In order to participate in the Promotion to redeem a complimentary Classroom in a Book® Training CD, an eligible Participant to undertake the following steps prior to the End Date:
    • Purchase one or more of or upgrade to Adobe® Creative Suite® 4 Design Premium retail software products ("Product") from a participating outlet in Singapore (if Participant resides in Singapore), Malaysia (if Participant resides in Malaysia), Thailand (if Participant resides in Thailand), Indonesia (if Participant resides in Indonesia), Philippines (if Participant resides in Philippines), Vietnam (if Participant resides in Vietnam), Hong Kong (if Participant resides in Hong Kong), India (if Participant resides in India), Australia (if Participant resides in Australia), New Zealand (if Participant resides in New Zealand) during the Promotion Period. (Promotion not valid for OEM, volume licensing or education retail box purchases)
    • Visit www.adobeasia.com/promo/dp to complete an official online claim form by inputting all required information and providing any other information as requested (“Claim”);
    • Each Claim must include the following:
      • scanned copies of Participant’s receipts; and
      • scanned copies of barcode from the Product’s packaging
    • After undertaking the process as detailed above, Participants will receive a confirmation pop-up screen and also an email which will be sent to Participant’s nominated email address to confirm receipt of participant’s Claim.
    • If Participants are unable to upload scanned copy of Participant’s receipts and barcode from the Product’s packaging, Participant may fax, email or mail (mail option is only applicable for India) the required information to Promoter in accordance with the following:
      • Email option: attach the confirmation email, the scanned file(s) of the Participant’s receipt(s), and the original barcode from the Product’s packaging, and forward the email to the respective email ID below.
      • Fax option: print the confirmation pop-up screen or confirmation email and a legible photocopy of Participant’s receipt(s) and the original barcode from the Product’s packaging and fax to the respective Fax number below.
      • Mail option (only applicable for residents of India): print the confirmation pop-up screen or confirmation email and attach a legible photocopy of Participant’s receipt(s) (originals do not need to be sent) and the original barcode from the Product’s packaging to the following address:
      • If Participant resides in Singapore, Malaysia, Thailand, Indonesia, Philippines, or Vietnam
        Fax to: +65 6333 8023
        Or Email to: seamktg@adobe.com
        Attn: Adobe Design Premium Promotion
      • If Participant resides in Australia, or New Zealand
        Fax to: +61 2 9778 4190
        Or Email to: pacificmarketing@adobepacific.com
        Attn: Adobe Design Premium Promotion
      • If Participant resides in Hong Kong
        Fax to: +852 3105 3460
        Or Email to: redeem@adobehk-events.com
        Attn: Adobe Design Premium Promotion
      • If Participants resides in India
        Fax to: 0120 2533440
        Or Email to: adobe@channel-technologies.com
        Or Mail to: Adobe Systems India Private Ltd
        I-1A, Sector 25A, Noida, U.P. 201301, India
        Attn: Adobe Design Premium Promotion
    • Failure to complete each of the above steps or to provide the required information will cause the Claim to be ineligible.
  • Participants will be responsible for all charges relating to the postage of their Claim.
  • This Promotion is available while stocks last.
  • The Promoter reserves the right to verify all Claims. Participants may be required to provide proof of identity, age and place of residence. Identification considered suitable for verification is at the discretion of the Promoter.
  • The Promoter reserves the right to disqualify any Participant who submits a Claim that is not in accordance with these Terms and Conditions or who tampers with the Claim process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  • Claims will be deemed to be accepted at the time of receipt and not at the time of transmission. Incomplete, indecipherable or illegible Claims will be deemed invalid. No responsibility will be taken for lost, late or misdirected Claims./li>
  • Multiple Claims are permitted, subject to the following: (a) only one Claim permitted per Product purchased; and (b) each Claim must be submitted separately and in accordance with the Terms and Conditions. Each Product purchased can only be used once for entry.
  • Every valid and correct Claim received will be issued complimentary Classroom in a Book Training CD ("Promotional CD"). Please allow up to 8 weeks for delivery.
  • The Promotional CD is not transferable, exchangeable or redeemable for cash. Promoter reserves the right to substitute the Promotional CD with another for the same monetary value.
  • To the extent permitted by law, if for any reason this Promotion is not capable of being conducted as planned due to causes beyond the reasonable control of the Promoter including but not limited to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, or technical failures which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law, to:
    • disqualify any individual who tampers with the entry process;
    • take any action that may be available to the Promoter; or
    • to modify, suspend, terminate or cancel the Promotion, as appropriate.
  • To the extent permitted by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence) for any personal injury; or any loss or damage whatsoever (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, without limitation where arising out of the following:
    • any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
    • any theft, unauthorised access or third party interference;
    • any Claim or Promotional CD that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;
    • any tax liability incurred by a Participant;
    • injury or damage to Participants or any other person's computer related to or resulting from participation in or downloading any materials in this Promotion;
    • a personal injury suffered or sustained, as a result of participation in this Promotion; or
    • due to circumstances outside the Promoter’s and its associated agencies reasonable control.
  • The Promoter collects personal information in order to conduct the Promotion and may disclose such information to third parties for this purpose including, without limitation, to suppliers and as required, to Australian regulatory authorities for residents of Australia or the regulatory authorities of New Zealand for residents of New Zealand or the regulatory authorities of Singapore for residents of Singapore or the regulatory authorities of Malaysia for residents of Malaysia or the regulatory authorities of Thailand for residents of Thailand or the regulatory authorities of Indonesia for residents of Indonesia or the regulatory authorities of Philippines for residents of Philippines or the regulatory authorities of Vietnam for residents of Vietnam or the regulatory authorities of Hong Kong for residents of Hong Kong or the regulatory authorities of India for residents of India. If the information requested is not provided, the individual may not participate in the Promotion. To the extent permitted by law, the Promoter may use the information provided for promotional, marketing and publicity purposes including sending electronic messages or telephoning the entrant. A copy of the Promoter's Privacy Policy in relation to the treatment of personal information may be obtained by contacting Adobe's Privacy Officer by email at chouse@adobe.com or from http://www.adobe.com.
  • Participants should direct any request to access, update or correct information to the Promoter by email or phone at:
  • In the event of a dispute regarding the identity of the party who submitted the online Claim form, the response will be deemed to be submitted by the authorised account holder of the email account.
  • All Claims become the property of the Promoter and its parent company and its parent company’s direct and indirect affiliates and subsidiaries.